Balikbayan Box Shipping from Canada to the Philippines

As a child I patiently wait for new episodes of cartoons. A week seems like forever.

But when it comes to a balikbayan box shipping from Canada to the Philippines, I was excited with every passing day.

The struggle in opening the box. The cold, pleasant smell of everything inside. It’s all worth the wait.

Related Post: Tips on How to Pack Balikbayan Boxes

Balikbayan Box Shipping from Canada

But now, it is my turn to give back and let someone experience the same feeling I had as a child.

Be forwarned though, all OFWs has to master one more thing other than packing a lot of things in the balikbayan box.

Find an accredited freight forwarder with a good track record.

I was fortunate to send all the balikbayan boxes to my family in the Philippines in spite of a few weeks of delay.

I’m grateful to have recommendations from relatives about a reliable freight forwarder.

If you don’t know who to ask or want to learn more, I gathered a  list of freight forwarders that I’ve read in the newspaper and searched online.

Note: the list is not an endorsement. I still encourage you to check any positive and negative reviews about the company before sending off your well-packed boxes to a long journey out in the sea.

And if you know a reliable agent that is missing on the list, leave a comment. I’ll update the post for everyone’s convenience.

Related Post:

  1. Send an iPhone in the Philippines
  2. Sending Package Through DHL
  3. Send Package from Philippines to Canada

UPDATE: The suspension of CAO 5-2016 and CMO 14-2017 will take effect until March 31, 2018.

Reminder: Click here for more information about the update of suspension. The Bureau of Customs has a NEW RULE about duty and tax-free balikbayan boxes. Download the information sheet for consolidated shipments of balikbayan boxes.

Balikbayan Box Shipping Company

I arranged the list in alphabetical order and not based on significance. Choose wisely. Compare the price and avail the discount if any.

Tip: Send small balikabayan box to save more money and time. Quality is better than quantity.

1. Atin Ito Freight Forwarder Inc.

Address: 938 Pape Avenue, Toronto, ON M4K 3V2
Tel: 416-424-1141
Website (unfinished)

2. Big C Cargo

Cargo Pick Up

  • Sea Cargo: Free pick up
  • Air Cargo: 20x20x20, small parcels (letter, shoe box up to 50 lbs per box)

Contact Information

Address: Unit 113 – 15277 – 100 Ave. Surrey, BC V3R 8X2
Tel: (778) 395-2626
Mobile: (604) 783-8948
Fax: (604) 496-5075
Email: info@bigccanada.com
Website | Facebook

Other Service: Remittance, The Filipino Channel (TFC), travel, and grocery.

3. Forex Alberta

It offers weekly shipping from Calgary to the Philippines. You can track the shipment online and choose from different balikbayan boxes: regular, bagahe, and bulilit.

Calgary Price (Pick Up  and Thursday Drop Off)

Manila – $75, $65
Suburbs – $80, $70
Luzon I – $85, $75
Luzon II – $90, $80
Visayas – $95, $85
Mindanao – $100, $90

Related Post: Balikbayan Box Shipping Review: Forex Alberta

Contact Information:

Address: 328-39th Avenue S.E. Calgary, AB T2G 1X6
Tel:  (403) 873-6739 / (403) 243-2912 / (403) 232-6712
For after office pick up: (403) 399-2912 / (403) 399-2553
Fax:  (403) 243-2003
Toll Free: 1-866-503-6939
Toll Free: 1 (866) 503-6739
Email: forexcalgary@forex-orientalcargo.com, forex_alberta@hotmail.com
Website

Office Hours:

Monday to Saturday (9:00 am – 6:00 pm)
Sunday (10:00 am – 4:00 pm)

Branches:

  • Calgary
  • Edmonton
  • Saskatchewan

Other Services:

  • Air parcel
  • Money remittance

4. Forex Alliance Cargo Inc.

Address: 16722 113 Ave NW, Edmonton, AB T5M 2X3
Tel: (780) 468-2822

5. Forex Toronto

Forex Toronto was established in April 1998. It provides courier service to the Filipino community in Toronto. On May 19, 2016, the Consumer Choice Award for Business Excellence (two consecutive years) was awarded to Forex Toronto.

Regular and Baby Box Pick Up Price:

Metro Manila – $80, $55
Luzon I – $90, $65
Luzon II – $95, $65
Visayas – $105, $70
Mindanao – $110, $75
Other areas (Catanduanes, Masbate, Palawan) – $110, $75

Contact Information:

Address: 515 Milner Avenue Unit 10 Scarborough, ON M1B 2K4
Tel: (416) 335-8555 / (416) 609-3843
Fax: (416) 609-3843
Toll Free: 1-855-367-3986
Email: forex_toronto@yahoo.ca
Website

Office Hours: Monday to Sunday (8:00 am – 10:00 pm)

6. Golden Island Freight

Address: 3181 Wolfedale Rd, Mississauga, ON L5C 1V8
Tel: 905-615-0209

Jenrich Fast Cargo Balikbayan Box

7. Jenrich Fast Cargo

I had sent balikbayan boxes from Canada to the Philippines through Jenrich Fast Cargo in the past. (Again, this is not a sponsored post for Jenrich or any company.)

The introductory price was charged  for regular parcel boxes which were replaced for free when my boxes were picked up.

The company send the boxes through direct shipping from Calgary to Manila. Within five weeks, my family received the boxes.

Regular Box Pick Up and Drop Off Price:

Manila – $70, $60
Suburbs – $75, $65
Luzon I – $80, $70
Luzon II – $85, $75
Visayas – $90, $80
Mindanao – $100, $90

Contact Information:

Address: Suite 101, 6036 3rd St. SW Calgary, AB T2H 0H9
Mobile: (403) 615-6465 ALO (403) 607-1305
Tel: (587) 354-0993 / (587) 354-0994

Office Hours:

Monday to Saturday (9:00 am – 6:00 pm)
Sunday (10:00 am – 4:00 pm)

Other Services:

  • Travel agency
  • Money remittance

8. LBC Express

While other balikbayan box shipping companies show the box prices based on the destination, on LBC Express website you can calculate the cost by entering the size of the box and details of the package.

Try this feature and confirm the cost to get the best deal. Through the live chat, you can schedule a pick up date.

Branches:

  • Toronto
  • Vancouver

Other Services:

  • Money transfer
  • Bills payment

9. Manila Express

Manila Express was suggested by a reader so here’s a bit of information.

The balikbayan boxes of Manila Express are shipped from Vancouver to Manila. The fee for the following boxes range from $60.00 to $120.00 which depends on the destination:

  1. Big balikayan box (18″ x 18″ x 29″)
  2. Love box (14″ x 14″ x 21″)

Branches:

  • Alberta (Calgary, Camrose, Edmonton, and Fort McMurray)
  • British Columbia (New Westminster, Richmond, Surrey, Vancouver, Victoria, Warehouse, and West Vancouver)
  • Manitoba (Winnipeg)
  • Ontario (North York and Scarborough)
  • Quebec (Montreal)
  • Saskatchewan (Regina and Saskatoon)
  • Yukon (Whitehorse)

Other Services:

  • Bank to bank transactions
  • Door-to-door delivery
  • Cash card
  • Pick-up transaction
  • Cargo deliveries

10. Reliable Cargo Express Corp.

When I was writing about how to send money online to the Philippines, I discovered Reliable Peso Remit Inc. Later I found out that it is part of a company that also has a balikbayan cargo box service known as Reliable Cargo Express Corporation.

The shipping service comes with $300 insurance and box replacement. If you are worried that the boxes will get stuck in the warehouse, you’ll be glad to know that, Reliable Cargo Express offers weekly shipment.

Regular Box Pick Up:

Manila and Rizal – $80
Luzon – $95
Visayas – $105
Mindanao – $115
Occidental Mindoro – $105
Oriental Mindoro – $125
Palawan – $115

Contact Information:

Main Office
Address: 4132 Bathurst St., North York, ON M3H 3P2
Tel: (416) 631-7773
Mobile: 416-631-7373 / 416-836-6008 / 416-658-5568
Toll Free: 1(888) 658-4361
Email: canada@reliablegroup.ca
Website

Branches:

  • Toronto and Scarborough, Ontario
  • Red Deer, Alberta

Other Service – Remittance: door-to-door, bank to bank, cash pickup, bill payment, and food delivery

11. RP Express

Address: 1245 A. Kamato Rd, Mississauga, ON L4W 2S7
Tel: (416) 258-1652

12. Starbox Express

Box Pick Up:

Manila – $80
Luzon – $90
Visayas – $100
Mindanao – $105

Contact Information:

Address: 1133-20800 Westminster Hwy, Richmond, BC V6V 2W3
Tel: 604-284-5010
Website

13. Star Cargo Express

Star Cargo Express offers weekly shipping. If you send two regular boxes then you’ll only pay $10.00 for a bulilit box.

Contact Information:

Tel: (403) 201-1840, (403) 243-3800

Regular Box Pick Up and Drop Off Price:

Manila – $65, $55
Suburbs – $70, $60
Luzon I – $75, $65
Luzon II – $80, $70
Visayas – $85, $75
Mindanao – $95, $85

14. StarKargo

ABS-CBN StarKargo started in U.S. and in 2016 it provides door-to-door shipments from Ontario, Canada to the Philippines.

An Ontario resident and TFC (The Filipino Channel) subscriber can avail the %5 off in StarKargo. You can also track the package online.

Among the freight forwarders, StarKargo has an organized, informative website which add to its credibility.

But that’s not the only criteria of an accredited freight forwarders that you should look out for.

Contact Information:

Authorized Agent: MCA Cash and Cargo
Drop-Off Locations: 1445 Courtneypark Drive East, Mississauga ON, L5T 2E3
Tel: (416) 495-7007
Telephone (inquiries in the Philipppines): (632) 638-2171
Email (inquiries in Ontario): customerserviceCA@abs-cbni.com
Website

Branches:

  • Kitchener
  • Cambridge
  • Mississauga
  • Thornhill
  • North York

15. Sunfreight Cargo International Edmonton Ltd.

Cargo Rate: Call for the current rates.

  • No pick up charge within Edmonton area.
  • Free box replacement.

Contact Information:

Edmonton Head Office & Warehouse
Address: 11616 – 149th Street Edmonton, AB T5M 3R3
Tel: (780) 757-9861 – store/remittance
Tel: (780) 756-0119 – cargo operations
Fax: (780) 757-9862
Email: sunfreightcargo@yahoo.com
Website

Red Deer Office
Address: B2 – 2319 Taylor Drive Red Deer, AB T4R 2R1
Tel: (403) 358-5500
Email: sunfrtrd@shaw.ca

Branches:

  • Alberta: Edmonton, Fort McMurray, Grand Prairie, Kinsela, Lloydminster, Peace River, Saint Paul, Slave Lake, Valleyview, Vegreville, Wetaskiwin, and Whitecourt
  • British Columbia: Fort St. John and Dawson Creek
  • Saskatchewan: Humbolt, Kindersley, North Battleford, Prince Albert, and Saskatoon
  • Northwest Territories (NWT)

Other Service: Remittance and Filipino products and specialty foods.

16. UMAC Express Cargo

Established in 1988, UMAC was known back then as Forex Cargo. It was the pioneer in the freight forwarding industry.

Wondering what is the origin of company’s name? It was named after Teodoro “Uncle Mac” M. Carino Jr., the late Chairman of the Forex Family of Companies.

Pros:

  • In-house fleet of delivery trucks
  • Free box strapping and box replacement
  • Track your box online
  • DTI (Department of Trade and Industry) accredited

Regular Box Pick Up Price:

Manila – $80.00
Rizal – $85.00
Luzon I – $90.00
Luzon II – $95.00
Visayas – $100.00
Mindanao – $110.00

Philippines Head Office:

Address: 130 Ipil St. Cor. Ipil Ext. Marikina Heights, Marikina City
Tel: (632) 941-4212 / (632) 475-4057 / (632) 475-4229
Fax: (632) 475-4058
Email: customerservice@umaccargo.net
Website

Branches:

  • Vancouver, British Columbia (604) 759-8622
  • Winnipeg, Manitoba (204) 788-4539
  • Saskatoon, Saskatchewan (306) 954-3458
  • Calgary, Alberta (403) 452-8622
  • Edmonton, Alberta (587) 520-8605
  • Regina, Saskatchewan (306) 570-3721

Summary

As of February 28, 2019, these are the list of accredited sea freight forwarders from Department of Trade and Industry (DTI).

Atin Ito Freight Forwarders Inc.
Big C Cargo
Forex Alliance Cargo Inc.
Forex Cargo Alberta
Forex Toronto
Golden Island Freight
Jenrich Fast Cargo
LBC
Reliable Cargo Express Inc.
Starbox Express Inc.
Sunfreight Cargo International Edmonton Ltd.
Umac Express Cargo

Final Thoughts

I’m guessing there are more freight forwarders in Canada because some of the companies in the list doesn’t have a website and rely on print advertisement.

So before I end this post, I encourage you again to contribute in the list.

Lastly, your feedback either good or bad can help the OFWs to send balikbayan box from Canada to the Philippines through a reliable freight forwarders.

How was your experience in sending balikbayan boxes?

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About Pwede Padala Gal

Pwede Padala Gal loves to share tips on how to save in Canada and the Philippines. Someday she'll finally teach her Aspin at least one dog trick and keep a cactus alive. Chat with her on Facebook and reddit.

Comments

  1. I sometimes order through Amazon and have them shipped sa Pinas using POBox.ph. I do this for items na ala dito at items na obviously cheaper sa States (I dunno why mas madalas mura mabibili sa Amazon to think na made in China at mas malapit ang Pinas kesa US such that it should be cheaper dito in terms of added costs owing to transportation). My experience w/ POBox is mixed because of the actual freight forwarder used in shipping my box from California to Manila. If Forex Cargo tracking number is what I receive, I can readily almost get instant online update sa website nila (mabilis and seems automated ang tracking info where minutes ang lag between box movement and tracking info update). However, if Umac Cargo ang na-received kong tracking number, nakupo, kabaligtaran ng Forex. Online tracking info update seems dependent on when its staff can update the website. So in case na out for delivery na pala yung box at aalis ka pala ng bahay, di mo malalaman. Unlike Forex, at 7:00 or 8.00 AM., you can see sa tracking website nila na out for delivery and you just have to wait for it. Parang sister companies ang Forex at Umac but their services are day and night apart.

    • Pwede Padala Gal says

      Thanks to your tip. I might consider POBOX instead of sending balikbayan boxes which is costly and time consuming. I like to shop online and Amazon.com has more choices than Amazon.ca although I might need to pay more depending on the foreign exchange. I look forward to all the forwarding companies to have online tracking to put their clients mind at ease.

  2. To be honest, I have a friend from Canada and he will be coming back in the Philippines by next year alone. However, he doesn’t really know how to send his packages to us since it’s his first time ever sending a packages. I guess, this post is a big help for him. I’ll try to refer this to him. Thanks and I appreciate your time.

  3. Hi, which is the most reliable company you can recommend to send balikbayan box from Calgary to Philippines North Luzon?

    • Pwede Padala Gal says

      I can only give feedback about Jenrich and Forex. I haven’t tried other forwarding companies other than these two. So far all my boxes arrived in Manila but it takes longer than 2 months for Jenrich to deliver my boxes. Can you share with us Jen what company you go for?

      • Jenrich is not best to recommend right now! 2 months and 23 days hindi na didiliver. It’s been 2 weeks nasa Customs pa daw. Ayusin naman po niyo ang service nyo! Forex is the most reliable Fast Cargo in Canada! Never again to Jenrich. 😌😌😌

  4. Hi! Is it safe to send money online at Reliable Peso Remit Inc.? I just have read your review above but no further information about online remit. Can you share your experience about. Thank you.

    • Pwede Padala Gal says

      I haven’t tried Reliable Peso Remit Inc. For remittance, I recently tried Remitly (wait for the review) but PayPal has been tried and tested way to securely send money in the Philippines.

    • I am using World Remit.. . so far it’s great and they can pick it up in M Lhuillier.

  5. Mike Carey says

    Please is there a very reliable freight forwarder from Nova Scotia to Surigao del Sur? Thanks for your answer.

  6. I called Manila Express. They dont send balikbayan box anymore Just remittance only they have.

  7. Evelyn Destacamento says

    It looks like Manila Express are out of business.

  8. Any feedback for Reliable Cargo Express Corp. when sending BB box to PH? How many weeks to receive the box in Manila?

  9. Hi, which one of these cargo’s practically is the best sending a box from Toronto to Leyte, most importantly including one tablet for my in-laws. Thanks.

  10. I wonder if AMJ Campbell still sends boxes to Manila, as I haven’t seen them on the ads anymore. Are they still providing services?

  11. How many days does the package arrive from Canada to Butuan City Philippines?

    • Pwede Padala Gal says

      That’s hard to tell. But in my case, I the boxes arrived in Manila between 1.5 – 2 months. It depends if the boxes get stuck in the customs or other reasons. Call the forwarding company for more reliable feedback.

  12. Hi Chit, do you have the contact number for luzvimin in mississauga?

  13. I always send my boxes through LUZVIMIN here in Mississauga to manila. They charge $75.00, about 6 to 8 weeks my family received the package. Xp express their Philippine counter part based in cavite. Contact Ray or Nope Santiago for pick-up. Their shipment is every 10 days.

  14. John McEachern says

    Excellent site. Last year I successfully used Manila Express (Vancouver) to ship 3 BB boxes to a residence in Oriental Mindoro. The shipment worked well. On another matter, do you know of any shippers who serve the Ottawa area? All the Ontario companies mentioned seem to serve the greater Toronto area exclusively. Thanks, John

  15. Know anybody who can pick up cargo from Victoria and send to Bohol? Thanks Sol.

    • Pwede Padala Gal says

      You can try Manila Express. Press CTRL+F and type the keyword (eg. Victoria) to navigate the site. Refer to the blog post for updates.

  16. I sent a box on August 30, 2016; until now it didn’t arrive. I had 2 months vacation in the Philippines; I came back and the box is still not delivered.

    • Pwede Padala Gal says

      Hi Julita. It’s quite unusual to hear your story. Have you tried contacting the cargo shipping company. Are they returning your call/email etc? This is not a good sign to do business with such company. Hope you can give us an update.

      • I asked my friend to follow up last November 2016 and they said that it’s already in Manila warehouse ready to be delivered. When i came back I missed placed the receipt and didn’t call again. Only when my sister reminds me that she haven’t received yet my box, so I tried to find the receipt again. She said she will call them one of these days so I sent her the information. Last night I was trying to used the tracking number to locate it. It said this tracking number is unavailable.

      • Pwede Padala Gal says

        I guess someone should come to their office in Manila since it’s been so long.

      • Great idea, thanks.

  17. I have sent LBC box from Toronto to Cagayan de Oro in 2014 and it arrived December 1st week earlier than expected. It cost $80 (Canadian dollar), at that time…in terms of the route, I wonder if the box will go to California before it will be sent to Manila Philippines because in the United States depending on which state you are, the boxes are enrouted to one place to another depending which port is closer to your state . After which, a certain period of time you then can track the box online using LBC tracker. You cannot track the box right away online by the time they pick up on day 1.

    • Pwede Padala Gal says

      Thanks for the information Claire. I think the process is the same thing here in Canada. I asked the staff of a cargo shipping company and he said, the box is transported in the port of Vancouver. From there it will take 2 months or more before the boxes arrive in Manila. And since you mentioned online tracking, I’ll check mine once I sent balikbayan boxes in the Philippines from Canada. (It was my family who track it online and contact the company in the Manila office.)

  18. Jonah R. says

    Hi UMAC Toronto has an agent to pick up in New Brunswick area, his name is Ed Sayson 506-721-8146

    • Pwede Padala Gal says

      Thanks for the info Jonah. Additional info could also help like Facebook page or website.

  19. Here in Fort Mcmurray,are there people dealing with balikbayan boxes.Asian mini-mart was not but it was them w/c was in the manila express list.
    Thanks!

  20. Hi! Do you know any freight which can bring my stuffs from manila to calgary? Thanks

  21. How about New Brunswick. Can you recommend any?

    • Pwede Padala Gal says

      I’ll update the blog post once I found a courier service in New Brunswick. Thanks for asking.

  22. Try Manila Express I don’t see them listed here but I personally have no complaints. I have full confidence in their ability from when my boxes are taken to the main office to when they are delivered to Leyte and Mindanao. I have found Mindanao takes about one week additional time .

  23. Boxes going south include Leyte and Mindanao are delayed. Boxes sent in September have not arrived. I have talked with three other people that are experiencing the same situation. Last word I had was boxes would arrive December 31 but nothing has arrived. Of the three people I know that also sent boxes in September one filipina has one out of three boxes. Definitely something is wrong.

  24. Mario Bedard says

    The main problem is that we can’t track the boxes on line. Forex Cargo Alliance Edmonton tracking box is a dud. Leads nowhere and only tells you that you have sent something. You must phone them. But again, their voice mail box is always full and can’t leave messages. When you reach someone, it is 50/50 if they are too busy to check. USA has a tracking APP but Canadian numbers don’t work in it.
    Options are: keep calling until you get lucky, Call in Manila directly or hope for the best your box will be there on time regardless of our worries and concern.

    Mario

Reminder: For clarity, don't use shortened words similar to text messages. Let's have a better communication. (And oh, comments will be edited or deleted.)

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