Nahulaan mo ba ang title ng mga episodes sa Maalaala Mo Kaya?
The long-time running show of Charo Santos and On the Money (one of the shows advocating financial literacy in the Philippines) are the reasons why I applied for TFC subscription for two years. It is also known as The Filipino Channel.
I had a basic subscription which cost $20.95 a month which I haven’t used as much ever since the On the Money wasn’t available anymore.
For months I was thinking of cancelling the TFC subscription. Then I finally came into conclusion of just doing it.
Breaking Up with TFC Subscription is Hard to Do
Little did I know that getting rid of a credit card is easier than cancelling a TFC subscription. Masyadong madrama ang sumunod na mga pangyayari.
I called the customer service number (1-855-832-2632) then talked to a friendly kababayan . . . who is so concerned of my watching routine that I’ve been asked a lot of questions
1. How do you spent your free time?
Me: As productive as possible such as cooking and laundry.
2. How will you be able to stay informed about the news in the Philippines?
Me: I never watched the news aside from business news. Positive and negative are all over the news plus the showbiz tsismis. All of which are draining and depressing except the good news if there’s any.
If there is only a way to filter what I can watch then . . . nah. I only watched the news when I was younger because my parents like it. Or maybe I was waiting for my turn to get a hold of the remote and watch cartoons.
3. How will you be able to watch the Teleserye?
Me: I don’t watch Teleserye. Deretsahan talaga. May Netflix na kasi eh.
The only show that I’ve been hook was Gimik and that was it. Don’t judge me here but I prefer to watch Korean dramas or similar to it. I like seeing different places, fashion, and most importantly a story with comedy, history, etc.
Do you have any recommendation? I heard Goblin is incredible based on the fanatic, exaggerated reviews.
Tip: I recommend Itaewon Class and Rookie Historian which are both K-dramas. The former are for those who wants to be inspired to start their own business and the latter is for history buff.
4. Is there someone in the house who would like to continue the service? The account can be transferred to another person but they’ll have to make the call.
(My housemates love Teleserye and also there C$20.00 so they chose the latter. I would do the same that’s why I cancelled the subscription.)
After giving my honest answer “I prefer to watch foreign documentary and movie.”
So I’m promoting it again. It’s not my album for sure. Please, please watch What the Health on Netflix or however. Just watch it.
OK from recommendation, let’s go back to my mission impossible.
Success Doesn’t Come Easy
Trying not to sound annoyed with my crusade, I was able to cancel the subscription. The call ended after I paid the service for the month.
Tip: Have the credit card you use to pay the bill in handy. It will be charged for the last time when you cut the cord.
Expect a call from the TFC staff for further instruction about what you will do with the device and peripherals.
More Drama and Work
Two days had passed and I haven’t received a call. So I called instead.
Then there goes the attempt for the staff to convinced me not to push through, to surrender. I’m not waving the white flag. I defend my frugality fortress with the statement which is simple, and again honest.
“I don’t need it anymore.”
My stubbornness prevailed. I called to know the further instructions. Nothing more. After the call I received an email the next day with the following forms:
- Commercial Invoice
- FCC Form
- Shipping Label from FedEx
Within the same day I returned everything including the IPTV box and remote.
If you are in Calgary, you can return in the address below or use the locator.
FedEx Authorized ShipCentre
Sure Print And Copy Centre
3709 17 Ave SW Calgary, AB T3E0C1
(Nearest cross street: 37 Street)
(403) 242-7178
Call the number to make sure that the store is still there. It took me three attempts to finally find the right store with correct address both in reality and in the Google map.
Will I Reunite with TFC in the Future?
Maybe I will if there’s a K-dramas and I have more time to spend without guilt. But I still have to listen to podcast and watch more documentaries in my playlist.
That’s just me. It’s OK to spend toonies (C$2.00) on cookies from Dollarama and eat while commuting and blogging. Don’t forget to wipe the crumbs off your face. (I wrote this post in downtown Calgary and posted before midnight. Trying to stay committed.)
The point is, if watching Teleserye makes you happy and it doens’t interfere with your responsibilities then watch to your heart’s content.
Cheers to the loveteam of the year or the bida with nine lives like a cat. You are in charge with the remote and most importantly, the household finance.
Same sentiments here!! Grabe! Simula ng na shutdown ang ABS-CBN. I started calling and emailing na sa number nila that I want to terminate my subscription. Pero wala ang useless. Pati email everything is automated reply! Frustrating na kase i have been paying $25 a month but I dont watch or even turn it on anymore. Sana we can complain to someone about this . . . haayyyy.
Try doing what John did.
My solution na po ba? nag try rin kami ipa cancel pero no luck as well, automated machine lang nag aanswer at na charage na naman kami ng monthly bill kahit nag email na ako last month na stop na effective immediately. Sa account info ko mag eexpire na dapat ng June 2, 2020 with disabled auto-renewal pero after this month nag charge nmn sila at na move ng july 3, 2020 ang expiration ng subscription ko..hmmm. Somethings not right. Please help. :=(
I do hope John that other subscribers can help you out with cancellation.
And about your credit card, I can share what I did before which might be extremed.
I made a mistake before of letting somebody use my credit card for a TFC account. When that person is unable to pay anymore and unwilling to cancel the account, I called my credit card company and ask them to close my credit card and send me a new card.
For that to work, I had to explain my situation which doesn’t seem to be uncommon. I am grateful for their consideration and quick action. My current card was closed and I received a new card.
I’m not sure if you can do the same thing but maybe it’s something that you can do other than waiting for a response from TFC.
Thanks sa advice. I think I will do the same. Its so hard to get a hold of them and they keep charging.thanks again & stay safe.
Welcome. Likewise. Hope you can give us an update.
Hi guys. We’ve finally able to cancel out tfc subscription after many tries. :=) What we did is changed our bank card first so they wont be able to automatically charge it. After doing that, they sent us an email stating that they were unable to withdraw funds and ask us to give them a call to update payment account.
They were so slow to respond when we are trying to cancel but so fast asking for payments. So my mom finally got a hold of them and told them to cancel it effective immediately.
They will try to delay it asking you to pay this pay that but my mom countered it saying they should pay us back because we were trying to cancel it almost 3 months ago. My mom was being kind already paying this months bill just to put an end to this back and forth issue.
In the end, we’ve finally succeeded on cancelling our TFC subscription. What an experience. Now we’re stress free. I hope this helps guys and goodluck!
We did the same thing John and glad it worked.
Ted M from Ca. Same thing here. Unable to cancel TFC subscription. Any suggestion? Can you just email them that you are cancelling and not pay? May be report them sa BBB. Parang sinasadya.
Guys, I’m so stressed. I’ve been emailing, and calling, and tweeting, and sending an FB message and going on their contact page to leave a messages, as in lahat ginawa ko para ma-contact sila pewo waley!!! Salamat sa COVID19, sobrang kailangan namin mag-cost cutting talagah… So For over a month, I’ve been trying to reach them out to no avail! I tried calling 855-835-2632 and 877-884-6832 pewo parehong walang available representatives sila! Parang sinadya para wala ka talagang way maka-cancel ng subscription! Ugh… Hinda talagah namin to afford ngayon… Any tips? Chos!
(Thanks for letting me vent out…)
Hindi ko macancel ang tfc ko. Di ko sila matawagan dahil sa lock down. tinry ko iGoogle pero kailangan magpunta sa site nila. Hindi ko alam ung username kasi ginawa ko lang yun sa Filipino store. I was trying to do a forgot password or forgot username. Sabi magsend daw ng temporary password pero wala naman talagang sinesend.
Why is it very hard to cancel subscription to TFC. I cannot find any page to fill out to cancel.
It’s fast to avail a subscription but hard to cancel unlike on Netflix. You need to call the customer service to cancel your TFC subscription.
Ako din hindi ko sila macontact at matawagan. Pati website hindi nagsasabi ng kumpletong impormasyon.
Just log in and click on MY TFC Account, you have option there to disable your subscription.
I clicked on my TFC account, where’s the option to disable it?
OMG..habang binabasa ko to ganito ba talaga kahirap mag cancel ng subscription? I’m searching on Google how to cancel my TFC khit sa kapamilya account ko walang option na pwede mag cancel ng subscription, since hindi ko naman masyado nagagamit dahil showtime at TV patrol lng ang ine-ere on the same time and date at nakakapagod na ung paulit ulit na teleserye, at kelangan talaga isauli ung IPTV box sa kanila? by the way I’m from Australia. Thanks for this info.
Welcome. Sadly, yan ang experience ko dito sa Canada. One of my friends nag susbcribe sa iWant to watch shows in ABS-CBN. She said it’s cheaper and there’s no need for a box. It’s basically like a Netflix subscription. I’ll never get a TFC again. I like watching Kdrama; fortunately, Netflix has lots of Kdrama and Filipino movies. All I have to do is wait. Hope you can give us an update. Take care in Australia. Stay safe and healthy.
This company needs to be reported to the better business bureau. When you try to cancel they wont stop asking questions and all the questions are like a robot to try to keep you. The box is old tech never seen this type of bad service since the phone card and early cell phone days. Netflix etc you cancel on your phone with a button.
This service when you try to cancel they delay with question after question then say someone will call you back which still has not happened. They also try to lock you in for a year. The same service you can get thru bell or Roger’s and cancel anytime no fee and maybe not as many choices as the box but at least you are using tech that fits 2018 and 1 button on the phone can cancel it. What I want for Christmas is to be able to cancel the service and get the email they said they would send so I can return the equipment.
Well, I don’t totally despise TFC. Besides the news, I sometimes watch Filipino shows like Ipaglaban Mo, Ang Probinsyano, and even Charo Santos. But I don’t follow the shows. I get easily turned off as soon as someone starts ugly crying or when there’s heated verbal exchange at the top of their lungs (typical scene that you can find only in Filipino-made scripts). Most scenes have lots of unnecessary dialog that doesn’t add to the story. On Netflix, I’ve been watching Narcos lately. If you’re a history buff, you should see The Vietnam War – on PBS.
I agree. If there’s a Koreanovela, then I could have considered keeping the TFC. Narcos has a good review and so is Breaking Bad. I can’t watch PBS on my laptop. I’ll try it on the app or use a VPN instead. These days, you can get by with mobile devices and Wifi. Who knows how long is the lifespan of cable will be. Thanks for the tip.
Congratulations for severing the ties. I’ve been trying to convince my wife to cancel TFC (and cable subscription altogether). Daming shows kasi na nakaka ‘bobo’, especially the noontime ones. But she won’t let me because my in-laws are hooked to it.
I know the feeling msolve1. My parents are just like your in-laws. Some can graduate from watching cartoons but others can’t do away with noontime shows or teleserye which you already you the ending not even halfway through the series. I like watching On the Money and some business shows in TFC and a bit of Charo Santos because it’s a family tradition. But I can use the time for more important things or still watch those shows without paying. Thanks to the Internet. If you don’t like watching TFC shows, is there any show (not necessarily related to finance) you can recommend that is worth watching on YouTube or Netflix?