How to Open a Philippine National Bank Account in Canada

It wasn’t long ago when I wrote on how to open a Philippine bank account in Canada. After asking other bloggers and customer service, not surprisingly, I often received auto replies.

Then came a lot of impossibilities. OFWs should open a bank account before they leave.

OK so I learn from my mistake; what’s next other wallowing in regret?

Think positive . . .  and keep on asking.

Open a Philippine National Bank Account

Then the good news came from the Philippine National Bank which I asked on Facebook and here’s the reply:

Account opening is done at any of the PNB branches, with the following requirements:

  • 1 valid primary ID
  • 2 ID pictures (1×1 or 2×2)
  • Accomplished Account Opening Forms:
    • Client Information Form
    • Account Information Form
    • Signature Card
    • Conditions Form (which are available at the branch)
  • Initial deposit:
    • PHP 3,000 for a regular ATM Savings Account
    • PHP 10,000 for a regular Passbook Savings Account or a regular Checking Account

It’s not a lot of information but good enough to give me hope . . . to keep on researching for more information.

Proof: Open a Philippine National Bank Account Abroad?

Not fully convinced with the response I received through emails and social media, I looked for more proof.

Little did I know that I shouldn’t have searched too far.

Maria, the ex-OFW blogger, is writing on Pinas for Good since 2013. I’ve been following her blog for a year and was inspired to share my journey of financial freedom. (What I’m trying to say is for you to read her blog; you wouldn’t regret it.)

For some, trips are for relaxing; others like Maria, it meant more.

She went to Forth Washington, Maryland to open a Philippine National Bank account in USA. (Click here for PNB overseas directory.) This was her second bank trip; the first was in New York to open a BPI account.

Although it is not set in Canada, a proof is a proof. It really is possible and not yet too late to start saving on Philippine banks. I am motivated to have a bank trip like Maria. Not so fast though.

Trips can wait but not my curiosity, so I called the PNB offices in Canada. (I am always amaze how information is accessible online and calls cost nothing because of toll-free numbers.)

PNB Overseas Offices

The PNB Remittance Company (Canada) (PNBRCC) is a subsidiary of the Philippine National Bank. PNBRCC claims that it is number one when it comes to remittances to the Philippines.

Share the kind of service you’ve experienced with the following branches:

Corporate Office
Address: Unit 104, 3050 Confederation Parkway, Mississauga, ON L5B 3Z6
Tel No: 905-896-9743 / 905-896-4840 / 905-897-9600
Fax: 905-897-9601
Toll Free No: 1-866-922-7460
Email: pnbremittance@pnbrcc.com and info@pnbrcc.com
Business Hours:  Monday to Friday: 10:00 am – 7:00 pm

I tried calling (toll free number) the branch in British Columbia but no one was answering so I called the corporate office. It didn’t take more than five minutes and I’m already getting the details on how to open a PNB checking account.

  • Processing fee is $30
  • Duration to receive PNB cheque: 8-10 weeks

I was so ecstatic have someone on the line to verify the information. Finally, I am satisfied for now.

PNB Contact Information in Calgary

For Filipinos living in Calgary, you can read my post on how I opened a PNB checking account in Calgary and call this phone number (587) 969-8762 for inquiry. The staff at the corporate office in Ontario gave me the phone number. So it really pays off to ask questions to get first-hand information.


Good customer service. Check.

I’m more convinced to choose PNB among the Philippine banks whether located overseas or in the Philippines. Feel free to disagree or agree but don’t forget to find out the other branches of PNBRCC.

Ontario

Mississauga Branch
Address: Unit 104, 3050 Confederation Parkway, Mississauga, ON L5B 3Z6
Tel No: (905) 896-8010 and (905) 268-0580
Fax: 905-896-9338
Email: mississauga@pnb.com.ph
Business Hours:
Monday to Friday: 10:00 am – 7:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 11:00 am – 4:00 pm

Sherbourne Branch
Address: Unit 3, 545 Sherbourne St. Toronto, ON M4X 1W5
Tel No: 416-960-9231 and 416-960-8004
Fax: 416-960-8688
Email: sherbourne@pnb.com.ph and sherbourne@pnbrcc.com
Business Hours:
Monday to Friday: 10:00 am – 7:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 12:00 am – 7:00 pm

Wilson Branch
Address: Unit 101-333 Wilson Avenue Toronto, ON M3H 1T2
Tel No: 416-630-1400
Fax: 416-630-1406
Email: wilson@pnb.com.ph and wilson@pnbrcc.com
Business Hours:
Monday to Thursday: 10:00 am – 7:00 pm
Friday to Saturday: 9:00 am – 7:00 pm
Sunday: 10:00 am – 5:00 pm

Scarborough Branch
Address: 3430 Sheppard Avenue East Scarborough, ON M1T 3K4
Tel No: 416-293-5438 and 416-293-8758
Fax: 416-293-7376
Email: scarborough@pnbrcc.com
Business Hours:
Monday to Friday: 10:00 am – 7:00 pm
Saturday: 9:30 am – 5:00 pm
Sunday: 11:00 am – 4:00 pm

British Columbia

Vancouver Branch
Address: 365 West Broadway Vancouver, BC V5Y 1P8
Tel No: 604-737-4944
Toll Free No: 1-877-762-1165
Fax: 604-737-4948
Email: vancouver@pnb.com.ph and vancouver@pnbrcc.com
Business Hours:
Monday to Saturday: 9:30 am – 6:00 pm
Sunday: 10:00 am – 3:00 pm

Surrey Branch
Address: 13521-102 Avenue, Surrey, BC V3T 4X8
Tel No: 604-581-6762
Fax: 604-581-6299
Email: surrey@pnb.com.ph, surrey@rccmail.com, and surrey@pnbrcc.com
Business Hours:
Monday to Saturday: 9:30 am – 7:00 pm
Sunday: 10:00 am – 5:00 pm

Manitoba

Winnipeg Branch
Address: 737 Keewatin St. Unit 7 Winnipeg, MB R2X 3B9
Tel No: 204-697-8860
Fax: 204-697-8865
Email: winnipeg@pnb.com.ph and winnipeg@pnbrcc.com
Business Hours:
Monday to Friday: 9:30 am – 6:00 pm
Saturday: 10:00 am – 3:00 pm
Sunday: 10:00 am – 3:00 pm

I’ll let you know if I have my own account while not leaving Calgary or embark on a trip to Vancouver (the closest branch in Calgary). But wait. It should be on the top of my to-do list.

I am challenging myself to open a PNB checking account before going on a vacation. Skip the vacation but not the account. (Bring it on!)

Update: I Received My PNB Savings ATM Debit Mastercard

It’s here. I finally received my PNB Savings ATM Debit Mastercard after several emails. So here’s what happened to give you an idea of what you will have to go through.

But first DON’T stress yourself. Do have a lot of patience because you’ll get the card eventually. As to when, is a mystery.

In September 2017, I opened for a PNB checking account but in February 2018, I received a savings ATM card. That was strange.

It turns out that the checking account in the Philippines is different from the chequing account in Canada.

It’s not ideal to use a checking account in the Philippines (unless you have a business) for daily banking unlike the chequing account in Canada. The best choice is a savings account.

PNB Savings Debit Card (Mastercard)

That’s why, I didn’t argue why I have a savings instead of a checking account. Waiting taught me even more to have patience and compassion and be grateful. I didn’t lose my Php 6,000.00 initial deposit which I can use for investing in crowdfunding.

I asked my sibling about it for more clarification. She’s expert among us since she was the first to open a Philippine bank account. The youngest, the wisest, and the fastest.

Why did it take 5 months for me to receive the PNB ATM card?

It was a misunderstanding. I kept sending email and been told that the PNB Vancouver branch doesn’t have the card yet. (From Vancouver the card will be sent to Calgary.)

Then the PNB representative in Calgary sent an email that he already have my ATM. He had been calling yet I wasn’t picking up the phone. Oppps! Clearly, I’m not a phone person. Don’t call me. Why not send me a text instead or email.

So if you are still waiting for your card, make sure to keep in touch with your local PNB representative in Canada through email and phone. Add the contact number so you wouldn’t doubt if it is a legitimate call.

Don’t be like me. If I see a phone number instead of a name every time my phone rings, I’m not going to answer it. “I don’t know you.”

Leave a voice message or text if it is that important. I know it’s rude but I’m trying to be safe from confused strangers and bank staff trying to sell me something that I don’t need.

Now that the wait is over, the next thing I did is to open an online PNB account using the ATM card and find out what else I can do with it other than saving for a vacation back home. Stay up-to-date for the future post about PNB and more.

Let us know in the comment if you were able to open a checking or savings account while working abroad.

About Pwede Padala Gal

Pwede Padala Gal loves to share tips on how to save in Canada and the Philippines. Someday she'll finally teach her Aspin at least one dog trick and keep a cactus alive. Chat with her on Facebook and reddit.

Comments

  1. Salve Rondilla says:

    I opened a savings account at PNB Remittance in Surrey for my SSS Pension last April 2017. Until now mid of September I haven’t received my ATM Card. I already called PNB branch in Mandaluyong along Shaw Boulevard for follow up and that’s the only time they processed my card. But unfortunately until now I haven’t received my ATM card. SSS sent me a letter that I have to confirm with the bank where my pension is being remitted. Failure to comply will result to temporary suspension of my pension. Hope you can help me solve this problem. Every time I call PNB Remittance Surrey for follow up they said it’s not there yet. Do I have to wait for 7 months to 1 year before i get that card?

    • Pwede Padala Gal says:

      That’s quite a long time since you opened the account Salve. I can’t give any feedback since I’ve opened an account in Calgary only last week. I’ve been told that I’ll receive an email for the account number then I’ll get the ATM/passbook later on. Have you tried calling the corporate office in Ontario through the toll-free number. I hope you get a response from PNB soon and that your SSS Pension can be remitted to another accessible account.

  2. chayong austria says:

    I opened also a savings account at PNB Remittance in Scarborough for my SSS Pension last April 2017. PNB Expana branch sent only my ATM card on Sept 7 after many follow ups…phone calls and emails. Sent 2 emails to their customer service….did not get any response. Very poor customer service.

  3. Opened an account in Ayala, during my Vacation in the Philippines, I got my ATM after 4 weeks here in Scarborough branch, Ontario.

  4. Hi pag nag open ba ako ng savings account here in Canada makakatanggap ba ako ng deposit from the Philippines?

    • Pwede Padala Gal says:

      This is the response from PNB Facebook Page: “They can deposit on your account through any PNB Branch.” Once I received my PNB ATM Card then I’ll write more about PNB. So stay updated.

  5. Mary Jane Leano says:

    Hello po I want to open an account of PNB here in Edmonton thru online because I recently had a stroke. Is there any offices here para maka open ng account po. Salamat po.

    • Pwede Padala Gal says:

      Hi Mary Jane. Although PNB doesn’t have an office in Edmonton, you can call (use the toll-free number) the corporate office in Ontario to find out if they have a representative in Edmonton. That’s what I did. I was able to open a PNB account in Calgary. And sadly, you cannot open an account online. But if there’s a PNB representative in Edmonton, then you can ask for a meet up near your place or wherever convenient. Your request might be considered due to medical reason. Hope that helps. May you get well soon.

  6. Anyone tried transferring funds from your PNB account to another PNB account? Is Canadian mobile number recognized to receive OTP?

  7. Hi Randy, what are the requirements they asked when you opened your PNB account at the branch in Ayala? Will they allow even if you’re already a Canadian citizen? I haven’t applied for dual citizenship yet.

    Thanks.

  8. Hi I’m here in Calgary, Canada I opened account in the Philippines for my (OFW) savings. Is there any branch here in Calgary that I can deposit direct to my account without payment?
    Thanks

    • Pwede Padala Gal says:

      Hi Salve. When depositing to your account from overseas, I’ve been told that it is similar to remitting to yourself (OFW savings account). It comes with a fee. If you are sending remittance to the Philippines might as well ask a relative to deposit a certain amount to your PNB account free of charge. I haven’t done this since I just received my ATM debit card and about to find out how to use it.

  9. Hi PPG can you send us the number of PNB representative in Calgary? Thanks.

Reminder: For clarity, don't use shortened words similar to text messages. Let's have a better communication. (And oh, comments will be edited or deleted.)

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