Balikbayan Box Shipping Review: Jenrich Fast Cargo

This is NOT a sponsored post. Customers are encouraged to share their experience. While the business owner of Jenrich Fast Cargo can provide updated information and feedback.

I’m not sure before if I should write a review about balikbayan box shipping companies in Canada.

With a quick Google search online, anyone can find mixed reviews about anything. And that’s what I did to find out what people are saying about Jenrich Fast Cargo.

Most are satisfied with the service and there are few that said a not-so-good feedback.

For the benefits of Filipinos looking for shipping companies to send balikbayan box from Calgary, I decided to share my experience and information about Jenrich Fast Cargo in a single blog post.

Jenrich Fast Cargo

Pros and Cons

What I like about Jenrich Fast Cargo

  • The customer service is reliable. Every time I call to check the available pick up schedule, the staff answers the call immediately. The staff are friendly from the time I call to the pick up date.
  • The balikbayan boxes are always pick up on the set schedule. If the schedule change, I am immediately notified.
  • FREE box replacement.
  • FREE shipping of one box for certain number of boxes. I forgot how many boxes should you send to avail free-charge for a box. You can give them a call especially if you are sending a lot of boxes. I don’t see why you shouldn’t take advantage of the promo.

What I don’t like about Jenrich Fast Cargo

  • I never had any unfortunate experience in the past since I’ve chosen to send boxes to my relatives in Manila through Jenrich Fast Cargo. The boxes arrived in good shape. Nothing is missing.
  • I don’t complain whether the box takes a long time to arrive in the Philippines or not. The boxes still has to go through the customs and whatever legal process are required so I don’t want to stress myself with duration. I am more annoyed when my family keeps on asking me “When are the boxes going to arrive?” or “How long has it been since you sent the boxes.” In response, I send the invoice screenshot. All the information is provided. Call or send an email; I’m passing the ball to my family. (I’m sure you do have the same experience.)

The company also offer other services such as travel agency and money remittance. I never avail those services because I send remittance through PayPal and I booked my flight online, so I can’t give any feedback regarding the other non-shipping services.

Word of Advice

For newbies or anyone looking for a better service from shipping companies in Calgary, I would recommend Jenrich Fast Cargo based entirely on my experience.

If you want to know more about the company, the information are provided below. If you spot some errors, do let me know.

Jenrich Fast Cargo Office in Calgary

Contact Information:

Location: Suite 101, 6036 3rd St. SW Calgary, Alberta T2H 0H9
Mobile: (403) 615-6465 ALO, (403) 607-1305
Telephone: (587) 354-0993, (587) 354-0994

Office Hours:

Monday to Saturday (9:00 am – 6:00 pm)
Sunday (10:00 am – 4:00 pm)

Balikbayan Box Shipping

Regular Box Pick Up and Drop Off Price:

Manila – $70, $60
Suburbs – $75, $65
Luzon I – $80, $70
Luzon II – $85, $75
Visayas – $90, $80
Mindanao – $100, $90
Inter-island – Additional fee and lead time

Your can avail the FREE box replacement every time your balikbayan boxes are picked up. In my case, I often send two boxes for every shipping so I get to have two free boxes ready to be filled up again within the next six months.

The shipping is direct from Calgary to Manila (based on the advertisement). Based on my experience, my relatives receive the balikbayan box from Calgary to Manila within two months.

I can’t tell how long it takes in other province. If you are a customer of Jenrich Fast Cargo, leave a comment. Let us know how long it takes for your family to receive the boxes.

Money Remittance

  • Service charge flat rate of $8.00
  • Door to door, bank to bank, and pick up

Travel agency

  • All inclusive travel packages
  • Flights to the Philippines and to the world
  • Travel insurance

Jenrich Fast Cargo Office in Manila

Contact Information:

B8 Bldg. 1 Tepaurel Compound, National Rd1 Putatan, Muntinlupa City
Mobile:  (0917) 355-2141, (0939) 557-8327
Telephone: (02) 831-1534

Office Hours: Monday to Friday (9:00 am – 6:00 pm)

What to Do if the Balikbayan Boxes Hasn’t Arrived in the Philippines

At times due some events whether at the port or customs, balikbayan boxes are taking too long to arrive to the destination.

It happened to me before but fortunately the boxes arrived at our home in the Philippines. So what are you suppose to do in times like this?

First, don’t fret. Second, call the Calgary office for the updates since you cannot track online the balikbayan boxes.

Tip: Make sure to send the balikbayan boxes in the Philippines at least 3 months before the target date to make allowance for any delay or whatever reasons.

Can You Send Items that Cannot Fit in the Balikbayan Box?

Yes you can. Ask the staff first for tips on how to pack the item and how much is the cost.

My bike in sitting in the garage but it is still in good condition. I wondered if I can send it to the Philippines. I was surprised to know that all I have to do is to disassemble the handle and wrap the bike, maybe of plastic.

My friend were able to send a flat-screen TV using its packaging. Let me know in the comment if you were able to send anything that doesn’t require or fit in a balikbayan box.

Final Thoughts

Although I give a straightforward feedback without ranting, it doesn’t mean you have to take my advice. Ask your friends about Jenrich Fast Cargo; what do they like  or don’t like about  the company.

In fact, have a well-balanced skepticism. You don’t have to believe somebody, even me. Do your research and listen to your intuition.

Share your feedback about Jenrich Fast Cargo. Also how about some tips in packing a balikbayan box.

Resource: Pinoy Times

About Pwede Padala Gal

Pwede Padala Gal is in charge of this blog. She loves to share tips on how to save here in Canada and the Philippines. Someday she'll walk her Aspins and finally teach them at least one dog tricks. Gardening seems to be one of her talents if cactus is not the topic. Let's connect on Facebook.


  1. Generosa Bernasol says:

    Past 2 months na wala pa yung package na padala ng Mr. ko 4/29/2017 pa pinadala. July 11 na!

    • Pwede Padala Gal says:

      Hi Generosa. You can contact the Calgary and Manila offices of Jenrich for updates. The contact information is on the blog post. Based on my experience it usually takes 2 months for the boxes to arrive in Manila and much longer in provinces.

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